Privacy Policy
We ask that you read this privacy notice carefully as it contains important information on how and why we collect, store, use and share personal data, your rights in relation to your personal data and on how to contact us and supervisory authorities in the event you have a complaint.
Clausen Miller P.C. (“Clausen Miller,” “our,” “we,” or “us”) is committed to protecting the privacy and security of the information of our website visitors (“you”). We want you to understand how we collect and use information from our website https://www.clausen.com/ and all affiliated websites and subdomains (the “Site”) and our related services (together with the Site, the “Services”) so you can interact with us with confidence. We ask that you read this privacy notice carefully as it contains important information on how and why we collect, store, use and share personal data, your rights in relation to your personal data and on how to contact us and supervisory authorities in the event you have a complaint. By using the Services, you accept and agree to the practices this Privacy Policy describes. If you do not agree to any of the terms in this Privacy Policy, you should not use the Services.
Personal Data We Collect and Use
Information Collected By Us
When you use our Services, we may collect, store, and process various kinds of data, including personal data about you. Specifically, we may collect:
- Your name, job title, business address, telephone number, mobile phone number, facsimile number, email address and in certain circumstances your home address.
- Further business information necessarily processed in a client contractual relationship with Clausen Miller P.C., or voluntarily provided by you, such as instructions given, payments made, requests and projects.
- Payment information, necessary for the processing of payments and fraud prevention, including bank account details, credit/debit card details and other related billing information
- Information provided for anti-money laundering obligations, including copies of passports, driving license, birth certificate, national identity card or other identifying information required.
We may also collect details of your visit to our Site and the pages you access, including, but not limited to, traffic data, location data, weblogs and other communication data, including your IP address, browser type, the date and time you accessed or left the Sites, and which pages you viewed. Some parts of our Site use cookies and other technologies to collect this information about your general internet usage. See the section below called “How We Use Tracking Technologies” to learn more.
Information Collected From Other Sources
We also obtain personal data from other sources including:
- Publicly available resources, including credit agencies and business directories.
Whether Information Has to be Provided By You
In order for us to act and advise you or your organization, personal data will be required to enter into a contractual relationship with our firm and personal data may also be required for our firm to meet its legal compliance obligations, for example anti-money laundering screening. The choice to provide us with personal data is entirely voluntary, however without certain personal data it will unfortunately not be possible for our firm to act for you or your organization.
How We Use Your Information
We may use the information we collect for:
- Providing legal advice and other services as instructed or requested by you or your organization
- Managing and administering you or your organization’s business relationship with our firm, including processing payments, accounting, auditing, billing and collection and similar support services
- To fulfil our anti-money laundering obligations
- To comply with our legal and regulatory obligations and requests anywhere in the world, including reporting to national and international regulatory bodies and government authorities
- To maintain our list of contacts
- To send you legal updates, marketing communications and other information or materials which may be of interest to you or your organization
- To evaluate, recruit and hire personnel
- To administer our Site
- To perform analytics to learn about the behavior of our Service users or otherwise improve our Services
- For any other purpose with our consent
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our Site visitors is among the assets transferred.
With Whom will We Share Your Data
We may share your personal data in the following circumstances:
- Between Clausen Miller P.C. and its associate firms, on a confidential basis, for the purpose of providing legal advice or services and for administrative, billing and other business services.
- If you are a client of our firm, or are contracted to or are an agent of a client, in order to provide legal services we may disclose your data to the courts, other legal specialists (including mediators and arbitrators), lawyers advising other parties in a matter we are assisting you with, foreign law firms for the purpose of obtaining foreign legal advice, forensic accountants, consultants and experts engaged in your matter.
- If we have collected your data in the course of providing legal services to any of our clients, we may disclose it to that client, and where permitted by law to others for the purpose of providing those services.
- We may share data with companies providing services for money laundering checks, credit risk reduction and other fraud and crime prevention purposes and companies providing similar services, including financial institutions, credit reference agencies and regulatory bodies.
- We may share your contact details on a confidential basis to third parties for the purposes of collecting your feedback on the firm and its staff performance, such as legal directories
- We will share personal data with law enforcement or other authorities if required by applicable law
How We Use Tracking Technologies
We use cookies (small text files stored in your browser) and other techniques such as web beacons (small, clear picture files used to follow your online activities) (“Tracking Technologies”). Tracking Technologies collect information that tells us how you use our Site, web-related products and Services. The use of Tracking Technologies does not give us access to the rest of your computer.
This, in turn, helps us make our Services relevant to your interests and needs. We use a number of different Tracking Technologies, including functional, performance, advertising, and social media or content cookies.
How Long Your Personal Data Will Be Kept
Your personal data will be deleted when it is no longer reasonably required for the purpose described under “How we use your information”, or you withdraw your consent (where applicable) and we are not legally required or otherwise permitted to continue storing such data, for example pension records, or records for tax purposes.
We will retain your personal data where required by Clausen Miller P.C. to assert or defend against legal claims until the end of the relevant retention period or until the claims in question have been settled.
Choices About How We Use and Disclose Your Data
We strive to provide you with choices regarding the personal data you provide to us. We have created mechanisms to provide you with the following control over your data:
- Review, Correct, or Delete Your Data. You may review, edit, or request that we delete the data we collected about you at any time by contacting us at the addresses listed at the end of this Privacy Policy. If your data has been shared with a third party, as described elsewhere in this Privacy Policy, then that third party has received its own copy of your data. If you have been contacted by one of these third parties and wish to correct or delete your data, please contact them directly.
- Tracking Technologies. Most browsers accept cookies automatically. You may be able to set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. For instructions, check your browser’s technical information. If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly. Please note that cookie-based opt outs must be performed on each device and browser that you wish to have opted out.
- Google Analytics. We may use Google Analytics to improve our Site’s functions. You can choose not to be included in Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
How Do We Protect Your Information?
To protect your personal data, we take commercially reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no data protection procedures are entirely infallible. As a result, while we strive to protect your personal data, we cannot guarantee that it will be 100% secure. Your transmission of your information to our Site thus is done entirely at your own risk.
Third-Party Websites and Social Media
Our Site may contain links to other sites, including those of third parties or partners. While we seek to link only to sites that share our high standards and respect for privacy, we cannot be responsible for the privacy practices other websites use. By accessing other third-party websites or applications through our Site, you are consenting to the terms and privacy policies of those websites. It is possible that other parties may collect personally identifiable information about your online activities over time and across different web sites when you use our Site.
California Visitors
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected].
Users Only of Legal Age of Majority
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you are under 13, do not use or provide any information on this Services or on or through any of its features/register on the Services or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or username you may use. If we learn we have collected or received personal data from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13 without verifiable parental consent, please contact us at [email protected].
General Data Protection Regulation
For our customers residing in the European Economic Area (EEA), the General Data Protection Regulation (“GDPR”) may be applicable. The GDPR provides a framework for organizations to ensure protection of the personal data of European citizens and gives European citizens certain rights. For purposes of the GDPR, Clausen Miller is a controller of the data.
Legal Basis for Processing
Depending on the purpose we use the personal data we collect, we may process your information on one or more of the following legal grounds:
- Contract – processing is necessary for the performance of client instruction or other contract with you or your organization
- Legal Obligation – to comply with our legal obligations
- Legitimate interest – processing is necessary for purposes of our legitimate interest or those of any third party recipients that receive your personal data, provided that such interests are not overridden by your interests or fundamental rights and freedoms
- Consent – processing may be based on consent when you have expressly given that to us
Rights to Your Data
Individuals residing in the European Economic Area, United Kingdom, and Switzerland have certain rights to access and control their personal data. These rights include:
- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to data portability;
- the right to object; and
- rights in relation to automated decision making and profiling.
To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days. We may require additional information from you to allow us to confirm your identity. Please note that we store information as necessary to fulfill the purposes for which it was collected and may continue to retain and use the information even after a data subject request for purposes of our legitimate interests, including to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
If you have any issues with our compliance, you have the right to lodge a complaint with an EEA supervisory authority
Transfer of your Data out of the EEA
Personal data may be stored and transferred abroad in accordance with the circumstances described under “With whom we will share your information”. If you are in the European Union (EU), this may include countries which do not provide the same level of data protection laws currently in force in the EU. We will ensure that such transfers are made subject to appropriate safeguards, as required by the General Data Protection Regulation, or your informed consent has been given.
EU-U.S. DPF
Clausen Miller P.C. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) set forth by the U.S. Department of Commerce. Clausen Miller P.C. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit https://www.dataprivacyframework.gov/
DPF Principles:
1. Notice
We provide this policy to notify you about our data practices, including the type of personal data we collect, the purposes for which we collect and use such personal data, the types of third parties we may disclose personal data to, your rights to access your personal data, your choices regarding our use and disclosure of your personal data, how our obligations under the DPF are enforced, and how you can contact us.
2. Choice
In accordance with the DPF, Clausen Miller P.C. limits the use and disclosure of personal data and provides an opt-in choice for the collection of sensitive personal data. If personal data is to be used for a new purpose that is materially different from that for which the personal data was originally collected or subsequently authorized or is to be disclosed to a non-agent third party, we will provide you with an opportunity to opt-out.
Prior to disclosing any sensitive personal data to a non-agent third party or using such sensitive personal data for a new purpose, we will obtain your opt-in consent.
To opt out of the use or disclosure of your personal data or sensitive personal data, please email us at [email protected].
3. Accountability for Onward Transfer
Clausen Miller P.C. does not allow any third parties to have access to personal data, except as required or permitted by applicable laws or in accordance with this Policy. Clausen Miller P.C. may disclose or allow access to personal data to our subcontractors, agents, legal advisers, auditors, and other relevant business advisers. Clausen Miller P.C. will exercise appropriate due diligence in its selection of these providers. Among other things, Clausen Miller P.C. will require that such providers agree, in writing, to maintain adequate technical and organizational security measures to safeguard personal data, process personal data only as instructed by Clausen Miller P.C. and for no other purposes and comply with the privacy and security standards described in this Policy. We have taken appropriate steps to ensure that such entities process personal data in accordance with applicable law. When Clausen Miller P.C. transfers personal data to third parties acting as agents on its behalf, then Clausen Miller P.C. shall remain liable under the DPF Principles if the third parties process information in a manner inconsistent with the DPF principles, unless Clausen Miller P.C. can prove that it is not responsible for the event giving rise to the damage.
4. Security
We take reasonable and appropriate measures to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and nature of the personal data. However, no data protection procedures are entirely infallible. As a result, while we strive to protect your personal data, we cannot guarantee that it will be 100% secure. Your transmission of your information to us thus is done entirely at your own risk.
5. Data Integrity and Purpose Limitation
Clausen Miller P.C. limits the collection of personal data to information that is relevant for the purposes of processing. We do not process personal data in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by you.
Clausen Miller takes reasonable steps to ensure that such personal data is reliable for its intended use, accurate, complete, and current. We take reasonable and appropriate measures to comply with the requirement under the DPF to retain personal data in an identifiable form only for as long as it serves a purpose of processing.
6. Access
Subject to certain legal conditions, you have the right to access the personal data about you which we hold, to have inaccurate personal data corrected and to delete such personal data if it is inaccurate or has been processed in violation of the DPF Principles (except when the burden or expense of providing access, correction, amendment, or deletion would be disproportionate to the risks to your privacy, or where the rights of others would be violated). We will make reasonable efforts to comply with your request, so long as our doing so is consistent with applicable law and our contractual requirements. To make a data request, please email us at [email protected].
7. Recourse, Enforcement, and Liability
The Federal Trade Commission has jurisdiction over Clausen Miller P.C.’s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF).
In compliance with the Data Privacy Framework, Clausen Miller P.C. commits to resolve complaints about our collection or use of your personal data. Individuals with inquiries or complaints regarding our Data Privacy Policy should first contact Clausen Miller P.C. at:
[email protected]
or in writing to:
Clausen Miller P.C.
Attn: Office of the General Counsel
10 S. LaSalle St.
Chicago, IL 60603
United States of America
If a privacy complaint or dispute relating to Personal Data received by Clausen Miller P.C. in reliance on the Data Privacy Framework (or any of its predecessors) cannot be resolved through our internal processes, we have agreed to participate in the VeraSafe Data Privacy Framework Dispute Resolution Procedure. Subject to the terms of the VeraSafe Data Privacy Framework Dispute Resolution Procedure, VeraSafe will provide appropriate recourse free of charge to you. To file a complaint with VeraSafe and participate in the VeraSafe Data Privacy Framework Dispute Resolution Procedure, please submit the required information here: https://www.verasafe.com/privacy-services/dispute-resolution/submit-dispute/
An individual has the possibility, under certain conditions, to invoke binding arbitration for complaints regarding DPF compliance not resolved by any of the other DPF mechanisms by delivering written notice to Clausen Miller P.C. and following the procedures and subject to conditions set forth in Annex I of Principles, which can be found at this link: https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction
We hope that we can resolve any query or concern you raise about our use of your information. However, the General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
Changes to this privacy notice
This privacy notice was published on 06/16/2020 and last updated on 04/14/2025.
We may change this privacy notice from time to time. We will post any changes to our Site.
How to contact us
Please contact us if you have any questions about this privacy notice or the data we hold about you.
If you wish to contact us please send an email to: [email protected], or write to: Clausen Miller P.C., 10 S. LaSalle St, Chicago, IL 60603.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By providing a telephone number you are consenting to be contacted by SMS text message (our message frequency may vary). Message & data rates may apply. Reply STOP to opt-out of further messaging. Reply HELP for more information. See our Privacy Policy.
Transparency in Coverage Rule
The following links lead to machine-readable files that are available in response to the Transparency in Coverage Rule. These files include negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers; they are formatted to allow researchers, regulators, and application developers easy access to analyze data.
https://www.cigna.com/legal/compliance/machine-readable-files